📬 Sending
Newsletter landed in spam or promotions
Why newsletters sometimes land in Promotions or spam, and what you can do about it.
Occasionally a newsletter lands in Gmail's Promotions tab or, rarely, a spam folder. This is a Gmail classification decision. Daystage cannot force Gmail to deliver to the Primary inbox. But there are steps that help.
For Gmail users (Promotions tab)
Ask parents and colleagues who use Gmail to do the following once:
- Find your newsletter in the Promotions tab.
- Drag it to the Primary tab.
- When Gmail asks "Do this for future messages from [sender]?", click Yes.
After this, future newsletters from you will go directly to Primary.
Ask recipients to add you to contacts
When someone adds your sending address to their Google Contacts, Gmail is much less likely to filter future emails. Include this request in your first newsletter of the year:
"To make sure you always get my newsletters, add noreply@daystage.com to your contacts."
For non-Gmail users (spam folder)
If a recipient is using Outlook, Yahoo, or a school email system, the steps differ by provider. Generally, marking the email as "Not spam" or adding the sender to a safe senders list resolves it.