Daystage
Delivery help

Never miss a school newsletter

Add our newsletter address to your contacts so every update goes straight to your inbox, not spam.

Jump to your email app

Gmail (web or app)Outlook (web)Outlook (desktop app)Y!Yahoo MailApple Mail

Gmail (web or app)

  1. 1Open the newsletter email in Gmail.
  2. 2Click the three-dot menu (...) in the top-right corner of the email.
  3. 3Select "Add [sender name] to contacts" from the menu.
  4. 4Done. Future newsletters will go straight to your inbox.

Tip: If a newsletter landed in your Spam folder, open it and click "Not spam" at the top. That teaches Gmail to trust this sender.

Outlook (web)

  1. 1Open the newsletter email in Outlook on the web.
  2. 2Right-click the sender's name or email address.
  3. 3Select "Add to Safe Senders".
  4. 4Done. Outlook will no longer filter emails from this address.

Tip: You can also go to Settings > Mail > Junk Email > Safe senders and add the email address manually.

Outlook (desktop app)

  1. 1Right-click the newsletter email in your inbox.
  2. 2Select "Junk" from the menu, then "Never Block Sender".
  3. 3Or go to Home > Junk > Junk Email Options > Safe Senders tab, and click "Add".
  4. 4Enter the sender's email address and click OK.
Y!

Yahoo Mail

  1. 1Open the newsletter email in Yahoo Mail.
  2. 2Hover over the sender's name at the top of the email.
  3. 3Click "Add to contacts" in the popup that appears.
  4. 4Save the contact. Yahoo will recognize this address as trusted.

Tip: If the email landed in your Spam folder, open it and click "Not Spam" to move it and mark the sender as safe.

Apple Mail

  1. 1Open the newsletter email in Apple Mail.
  2. 2Hover over the sender's name in the From field.
  3. 3Click the dropdown arrow that appears, then select "Add to Contacts".
  4. 4Save the contact. Apple Mail will stop filtering emails from this address.

Tip: On iPhone: tap the sender's name at the top, then tap "Add to Contacts" or "Add to Existing Contact".

For school IT admins

Whitelist the domain for your whole district

If your district manages parent email through Google Workspace or Microsoft 365, you can whitelist our sending domain once and cover every parent automatically.

Google Workspace

  1. 1Go to admin.google.com and sign in as a super admin.
  2. 2Navigate to Apps > Google Workspace > Gmail > Spam, Phishing and Malware.
  3. 3Under "Email allowlist", add: users.daystage.com
  4. 4Click Save. All messages from this domain bypass spam filtering for everyone in your org.

Microsoft 365 / Exchange

  1. 1Go to admin.microsoft.com and open the Exchange Admin Center.
  2. 2Navigate to Mail flow > Rules and click "Add a rule".
  3. 3Set condition: "The sender domain is" users.daystage.com
  4. 4Set action: "Set the spam confidence level (SCL) to -1" (bypasses junk filter).
  5. 5Save the rule. It applies organization-wide immediately.

Schools on the Team plan that send from their own domain should whitelist that domain instead. Questions? Email us at team@daystage.com and we will help.

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