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Superintendent presenting MTSS framework to school counselors and teachers at a district training
Superintendent

Superintendent MTSS Newsletter: Communicating Tiered Support Systems

By Adi Ackerman·June 11, 2026·Updated June 25, 2026·6 min read

Teacher working with small group of students in targeted reading intervention session in classroom

Multi-Tiered Systems of Support is one of the most evidence-supported frameworks in K-12 education and one of the least understood by the families it affects. A superintendent who takes the time to explain MTSS in plain language, before a family is surprised to learn their child is receiving interventions, builds the kind of trust that makes the system work better.

Start with What MTSS Does, Not What It Is

"Our district has a system for identifying students who need extra support early, before small struggles become large gaps. Students in every school are assessed three times a year. Students who show early warning signs get targeted help within weeks. We do not wait for students to fail significantly before we respond." That description communicates the value of MTSS to a parent who has never heard the acronym.

Explain the Three Tiers in Plain Terms

"Tier 1 is what every student receives: high-quality core instruction in every classroom, delivered by a well-trained teacher following a strong curriculum. About 80% of students succeed with Tier 1 alone. Tier 2 is targeted support for students who need something more: a small group, extra practice time, or a different explanation. About 15% of students receive Tier 2 at any given point. Tier 3 is intensive support for students who need more than Tier 2 provides, working with a specialist in very small groups. About 5% of students are in Tier 3 at a given time."

These percentages are the expected distribution in a well-functioning MTSS system. Sharing them helps families understand that Tier 2 and 3 support is not unusual or alarming.

Describe How Students Are Identified

"Three times a year, every student takes a brief screening assessment, typically taking about 15 minutes, that helps teachers identify whether students are on track. Students who score below a benchmark level are flagged for teacher review. The classroom teacher, working with support staff, decides whether to provide targeted intervention. Parents are notified when their child receives Tier 2 or Tier 3 support."

Explain How Families Are Notified and Involved

This is the question most families have. What will they hear, from whom, and when? "If your child is placed in a Tier 2 or Tier 3 intervention, their teacher will contact you within five school days. The conversation will cover what the intervention involves, what goals have been set, and how long it typically runs. You can request more information at any time by contacting the teacher or the school counselor." A clear family notification process reduces the anxiety that comes from not knowing.

Connect MTSS to Special Education

MTSS and special education intersect frequently, and families often confuse them. "Participation in Tier 2 or 3 intervention is not the same as being referred for special education evaluation, and MTSS support does not lead automatically to an IEP. However, if a student's needs are not met through multiple rounds of tiered intervention, teachers may recommend an evaluation. That evaluation requires parent consent and is separate from the MTSS process."

Tell Families What They Can Do at Home

"The most powerful thing families can do to support students in interventions is maintain consistent attendance, make sure students are sleeping and eating adequately, and set aside 20 minutes per day for reading. If your child is receiving reading interventions, ask their teacher for specific activities to do at home. Most teachers can provide a simple weekly activity that reinforces what is happening in school."

Share Your District's MTSS Outcomes

Close with data on how the system is working. "Last year, 78% of students who received Tier 2 reading interventions met grade-level benchmarks by spring. 61% of Tier 3 reading students showed significant growth, even if not all reached benchmark. MTSS is working in our district, and we will continue to refine it based on what the data shows." Specific results show that the system is tracked and accountable.

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Frequently asked questions

How do you explain MTSS to families who have never heard the term?

Start with what it does, not what it is called. 'Our district uses a system for identifying students who need extra support before they fall significantly behind. Students are screened three times a year, and those who show early signs of struggle get targeted help within weeks, not after months of falling further behind.' That description is what MTSS does. The acronym can come after.

What should a superintendent include in an MTSS newsletter?

What the three tiers mean in practice, how students are screened and moved between tiers, what interventions look like at each level, how families are notified when their child receives Tier 2 or Tier 3 support, and what parents can do to support students receiving interventions at home.

How do you address the concern that MTSS is just a label for struggling students?

Explain that Tier 1 is universal, meaning every student receives it, and that movement between tiers is based on data and is not permanent. 'Most students, about 80%, receive only Tier 1 support. Tier 2 and 3 are temporary, targeted, and responsive to data. Students who meet benchmarks move back to Tier 1. The goal is to catch up, not to track.' That framing distinguishes MTSS from remediation programs.

How do you communicate MTSS to families in a way that does not feel clinical or bureaucratic?

Use concrete examples. 'When Ms. Chen reviews her fall assessment data and sees that six students in third grade are not meeting the reading benchmark, she does not wait. She groups those six students for an additional 30 minutes of small-group reading instruction three times a week. After six weeks, she checks again.' That example describes MTSS without ever using the acronym.

What newsletter tool helps superintendents communicate MTSS updates to district families?

Daystage handles district-wide sends with clean formatting that makes complex content like MTSS frameworks readable for busy families. Superintendents use it to reach every family inbox directly with consistent, professional communications.

Adi Ackerman

Adi Ackerman

Author

Adi Ackerman is a former classroom teacher and curriculum writer with 8 years in K-8 schools. She writes about school communication, parent engagement, and what actually works in real classrooms.

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