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A grandparent reading a school newsletter at a kitchen table while a child does homework beside them
New Teacher

New Teacher Communication with Grandparents: Keeping Extended Family Informed

By Adi Ackerman·March 16, 2026·5 min read

School newsletter printed in a large font beside reading glasses and a cup of tea on a wooden table

A significant number of the students in your classroom go home to grandparents rather than parents. Some grandparents are the sole legal guardians. Others are the daily caregivers while parents work. Others are deeply involved family members who pick up the child three days a week and attend every school event. All of them want to know what is happening in your classroom, and all of them deserve to.

Understand the Custody and Care Structure First

Before you know how to communicate with grandparents, you need to know where they fit in the family structure. Check your class roster notes, talk to your school's administrative assistant, and review any custody documentation in the student file. Are they listed as a primary contact? Emergency contact only? Legal guardian?

This matters because schools have legal and practical obligations about who can receive which information about a student. A grandparent who is a legal guardian has the same rights to educational information as a parent. A grandparent who is listed as an emergency contact does not automatically have the right to educational records or detailed behavioral updates.

Communication Preferences Vary Significantly

Your newsletter platform and your weekly email blast may work perfectly for parents in their thirties. Grandparents who are in their sixties, seventies, or older may prefer printed newsletters sent home in the backpack, a regular phone call, or a text message rather than an app notification. Find out what works for them early in the year.

A brief question at the start of year family information form, "How do you prefer to receive classroom updates?" with options including email, printed newsletters, phone calls, and text messages, covers this gracefully for all families and removes the awkwardness of assuming one format works for everyone.

Write Newsletters That Work When Forwarded

Even when grandparents are not your primary communication audience, many parents forward school newsletters to grandparents who are involved in a child's care. Write your newsletters with this in mind. Avoid inside references that only make sense if you have been receiving updates all year. Briefly recap any running context when you introduce a new topic.

A grandparent who receives a forwarded newsletter in November and encounters a reference to "the reading challenge we started in September" without any context will be confused. A brief parenthetical or a link to the earlier announcement solves the problem.

Technology Access and Alternatives

If your classroom relies on a parent app, an online portal, or digital communications exclusively, you may be inadvertently excluding grandparent caregivers who are not comfortable navigating those platforms. This is not an age assumption; many grandparents are completely digital. But some are not, and having a printed or phone-based alternative ensures no caregiver loses access to school information because of a technology barrier.

The fix is simple: mention in your initial communication that printed copies are available upon request and that you are happy to do a brief phone call for families who prefer it. You may only have two or three families take you up on it, but for those families it makes all the difference.

Grandparent-Specific Events and Recognition

Many schools hold grandparent days, family reading events, or special volunteer opportunities that are particularly meaningful for grandparent caregivers. Communicate about these events early and with specific logistics. Grandparents who attend school events often become some of your most engaged and appreciative classroom community members.

After an event that included grandparents, a brief follow-up newsletter note thanking those who attended reinforces the feeling that they are genuinely welcome. It also signals to the wider class community that extended family is part of the school family.

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Frequently asked questions

When should a new teacher send communications directly to grandparents?

When grandparents are listed as primary caregivers or emergency contacts, treat them exactly as you would any primary parent. For grandparents who are secondary contacts or highly involved family members, route formal communications through the legal guardian while making sure your newsletter is written in a way that transfers well when it is shared or forwarded.

How should a new teacher handle a situation where grandparents and parents want different things?

Communicate formally with whoever holds legal guardianship and make no commitments based on requests from non-guardian family members that conflict with guardian preferences. If a grandparent and parent seem to have different expectations, ask the primary guardian to clarify in writing what they would like you to do.

What adjustments should a new teacher make when grandparents are primary caregivers?

Some grandparents are highly tech-comfortable; others prefer printed communication or phone calls. Ask at the start of the year how they prefer to receive information and honor that preference. Accessibility considerations like font size, plain language, and printed alternatives may matter more than with younger families.

How do you communicate about technology and online platforms with grandparent caregivers?

Assume less familiarity without being condescending. If you use a classroom app or online platform, walk through how to access it in your initial communication and offer a printed alternative or a phone call option for families who cannot navigate it easily. No student should lose communication with their teacher because their caregiver is not comfortable with an app.

How does Daystage help new teachers reach all caregivers including grandparents?

Daystage lets teachers manage communication with multiple contacts per student and send newsletters in formats that work for different family technology comfort levels. Teachers who plan communication with extended caregivers in mind from the start never have to scramble when a grandparent says they have never received a single newsletter all year.

Adi Ackerman

Adi Ackerman

Author

Adi Ackerman is a former classroom teacher and curriculum writer with 8 years in K-8 schools. She writes about school communication, parent engagement, and what actually works in real classrooms.

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